Hi, I’m Damini Singh,
and I work for RDT as a product owner. I began working here just over five
years ago, starting out as a business analyst.
I’ve spent my career
working mostly in financial services and insurance, from credit card companies
to life insurance, and now general insurance.
The work at RDT ranges
from regulatory compliance requirements resulting from CCD (consumer credit
directive) and HM Sanctions, to implementing Landscape policy administration
and claims modules for household and motor insurers. I have also been involved
in website changes for our clients and also building new modules, such as
campaign management, as web-based solutions.
Right now I’m
responsible for the integration of Landscape with Kofax, the new document
output solution at RDT. This will replace Landscape’s current Word-based
‘standard letters’ solution. I am also
working on designing a product for household insurers using external enrichment
sources for improved quote management and underwriting.
Working at RDT has
been and continues to be an interesting journey. We are constantly looking at
ways to improve the way we work, building new products, and encouraging
innovation. The adoption of Agile methodology a few years back has completely
changed the way we work. Working with development teams using agile/scrum
processes in two week iterative sprints has improved our productivity and the
quality of what gets done. As a product owner, it has enabled me to work more
closely with our clients, as there is much more visibility during the entire
process, leading to improved customer engagement.
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