November 2016 Employee Spotlight - Felicia Asher

Felicia Asher - Business Analyst

I joined RDT five months ago to work as a Business Analyst.  Previously I used to work for larger insurance companies, so I was a little worried that RDT was a smaller organisation by comparison.  Any concerns I had were unfounded, though – RDT is a small company doing big things.  It’s amazing what work we’re putting out, and I feel triumphal here.

The location of the office is great, and there is a plenty of free parking, which I find very useful.  The office itself is modern and clean and a brilliant place to work.  Inside it’s very open which is useful for team communication and collaboration.

My team allows me to bring new ideas to foster innovation.  I feel I have the opportunity to prove myself and people are open minded to ideas that we all bring forward for discussion.

August Employee Spotlight - Damini Singh

Hi, I’m Damini Singh, and I work for RDT as a product owner. I began working here just over five years ago, starting out as a business analyst.

I’ve spent my career working mostly in financial services and insurance, from credit card companies to life insurance, and now general insurance.  

The work at RDT ranges from regulatory compliance requirements resulting from CCD (consumer credit directive) and HM Sanctions, to implementing Landscape policy administration and claims modules for household and motor insurers. I have also been involved in website changes for our clients and also building new modules, such as campaign management, as web-based solutions.   

Right now I’m responsible for the integration of Landscape with Kofax, the new document output solution at RDT. This will replace Landscape’s current Word-based ‘standard letters’ solution.  I am also working on designing a product for household insurers using external enrichment sources for improved quote management and underwriting.

Working at RDT has been and continues to be an interesting journey. We are constantly looking at ways to improve the way we work, building new products, and encouraging innovation. The adoption of Agile methodology a few years back has completely changed the way we work. Working with development teams using agile/scrum processes in two week iterative sprints has improved our productivity and the quality of what gets done. As a product owner, it has enabled me to work more closely with our clients, as there is much more visibility during the entire process, leading to improved customer engagement.

November 2015 Employee Spotlight

Nov 11th, 2015

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Ciaran Rowe - Business Analyst

Before RDT I spent 28 years in the treasury and capital markets space, working for three multi-national banks. My background is in financial operations – I started on the bottom rung straight from school and worked my way up the ladder to management. Most of my career was spent in the City, however managing global teams I got to travel to Europe and Asia. The constant changes in the industry led me down the project management/business analysis road.



In my short time at RDT I have been lucky enough to have worked in a number of teams and on a variety of projects. The Agile methodology adopted by the company means I get to work in a collaborative environment delivering value to clients in short time frames.

My role at RDT means I get to work with engaged professionals and for a passionate Executive. It has not only given me the opportunity to learn about a new sector, but also to be part of an innovative, cutting edge technology company.

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Time for a career change?

June 25th, 2015

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We are growing fast and we’re always looking for people who can come up with fresh ideas and aren’t afraid to push boundaries.

You’ll be joining a team of top-flight professionals who are behind some of the most innovative and robust software in the business. Our developers work in collaborative teams and employ Agile practices to keep us at the cutting edge, and as a Microsoft Gold Partner we have access to the latest tools and technology.

Here is a run down of our current vacancies...

Technical QA Lead Engineer - The Technical QA Lead role is critical to the delivery approach of RDT. Automation is at the heart of what we do and we believe in automation at point of change in development.

Senior QA Engineer - The Senior Quality Assurance Engineer is at the heart of the delivery team. They are responsible for all aspects of quality within the team; this includes all aspects of testing but it is not limited to testing alone.

Software Engineer - You will work closely with solution architects, software engineers, database specialists, business analysts and test analysts. A Software Engineer is fundamental, ensuring we continue to deliver solutions that meet our high standards.

Senior Software Engineer - You will work closely with solution architects, software engineers, database specialists, business analysts and test analysts. A Senior Software Engineer is fundamental, ensuring we continue to deliver solutions that meet our high standards.

RDT's Halifax location

To find out more about any of the positions listed above, please click here.

June 2015 Employee Spotlight

June 4th, 2015

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Debbie King – Account Manager

Debbie joined RDT’s West Malling office in September 2014 as an account manager in the Client Services team.

She has worked in the insurance software industry since 1996. Before joining RDT, Debbie spent a number of years as a business analyst for numerous insurance companies, both in the UK and US, in their IT departments. Her job has involved extensive liaison between company staff and with their suppliers.



Before that, Debbie worked for more than 10 years for a multi-national insurance software supplier. While there she worked her way up from a junior programmer to a senior support analyst, by which time she had responsibility for customers in the Asia Pacific region and in the US.

“My job at RDT gives me the chance to liaise with staff at our customers’ sites and within RDT, which draws on my previous experiences. My aim is to ensure that the customers I work with know they can contact me at any time, and that they feel like they are being looked after.

I enjoy engaging with RDT’s customers and getting to know them and their business requirements. I find the role satisfyingly interesting and varied, as I never know what I will be asked to help with from one day to the next.”

If you are looking for a new position in a cutting-edge insurance software environment, please view all available positions on our job vacancies webpage.



Alternatively, to find out more about what we do, please click here to contact us.