June 2016 Employee Spotlight - Damian Murphy



Hello, my name is Damian Murphy and I am a test engineer at RDT. I joined in 2011 and after only a few days I broke my collarbone! This was not the start I expected but RDT stuck by me and, touch wood, I've not had any incidents recently.

Before RDT I spent 20 years in the Civil Service in IT, but was made redundant when the government decided to outsource its IT overseas. However I had never wanted to work in an office - at 16 I got a YTS apprenticeship in hydraulic engineering and machinery. After that I worked briefly as a builder, then started working at the Department for Education and Employment as a porter. I quickly progressed and would take on any extra responsibility and training that was offered, and eventually left to join the Radiocommunications Agency. Once there I became a super user for their IT system and finally transferred into the IT department as a tester.

Eldon Links To MyLicence Hub Through RDT's Landscape Solution


Motor claims and insurance specialist Eldon Insurance Services has become one of the first businesses to take advantage of industry initiative MyLicence, thanks to insurance software provider RDT's upgrade of its administration platform Landscape.

MyLicence was created jointly by the DVLA, the Department for Transport, the Association of British Insurers(ABI) and the Motor Insurers' Bureau(MIB). One of its main purposes was to improve the customer experience by lowering premiums and making applying for insurance quicker and easier. Insurers who are connected to the MyLicence hub are able to obtain a customer's details from the DVLA when they supply their driving licence number. This data provides the insurer with key risk information, giving early adopters a competitive advantage as they are better able to tackle fraud and can price more competitively.

The initial task for insurers was having the technology required to connect to the MyLicence hub. RDT upgraded its Landscape solution last August and all its customers now have this capability. Eldon is the second of RDT's customers to make use of the connection following motor insurer Markerstudy, which connected last year.

RDT's ceo Mark Bates comments "We are pleased that the latest version of Landscape is enabling our clients to connect swiftly and easily to MyLicence, a transformative project for our industry and one that has gained good momentum since going live."

Ashton West, chief executive at the Motor Insurers' Bureau, added "Eldon joins a growing number of insurers using MyLicence as part of the application process for their customers buying insurance. This means that through the provision of quality data at the point of quote, sale and claim, these insurers are benefiting from more accurate pricing, are providing a better customer experience and combating insurance fraud."

Alzheimer's Society Cupcake Day - an update!

We're really pleased to announce that our Alzheimer's Society Cupcake Day has raised over £170 for the charity today.  Congratulations to our receptionist Marta who won this cake by having the closest guess at the number of sprinkles on the sheet.

Alzheimer's Society Cupcake Day


RDT’s staff love cake. They really, really love cake, to the point where sometimes cake just turns up randomly in the kitchen even when it isn’t anyone’s birthday. So we’re all very happy that today is Alzheimer’s Society’s Cupcake Day, so we can eat cake and give to charity at the same time! 

Our very own star baker, Jennie Myatt, took the day off work yesterday to create a huge selection of treats for us to enjoy. Our other prolific home baker, Elmaret Peters, also found time to knock up a batch of her famous Guinness cupcakes. 

The Alzheimer’s Society is particularly close to Jennie’s heart, as her grandmother, and consequently her whole family, was affected by dementia.  We will post later to let you know how much RDT has raised for this brilliant charity. 

June 2016 Employee Spotlight

Welcome back to our Employee Spotlight posts! Our blog is currently under refurbishment (exciting), but we wanted to start off this month with a new employee for you to read about!


Nick Bennion - Test Engineer, QA

After graduating from university, I spent brief spells as a radio DJ, textile dyeing assistant, music seller, and ferret handler. However, with a degree in music, and having spent years training as a classical cellist, the move into the insurance industry seemed a natural progression.

In 2001, I joined Provident Insurance (latterly Covéa Insurance), working as a senior claims negotiator. This provided exposure to most aspects of claims, including litigation, credit hire and fraud, in addition to the general claims handling. Then in 2007 I moved into the Electronic Trading department to head up a team focused on product implementation and maintenance, testing monthly pricing and underwriting changes in addition to EDI, documentation and project work. This involved travelling around the country, visiting large software houses and brokers, liaising with customers, and testing both the external systems and their internal system - RDT's Landscape solution.

I joined RDT in 2013, working in the Halifax office. I am responsible for the testing and quality assurance of everything that comes out of our scrum team, and have involvement throughout. During the two and a half years that I have been with RDT, the role and processes have constantly evolved, the most major change being around test automation. Working alongside the guys from nFocus, our team was heavily involved in the replacement of RDT's existing automation tool with the Odin Axe automated testing framework. This will greatly enhance our ability to test and deploy changes.

The work has been incredibly diverse, using innovative and cutting edge technologies. We have been involved in the delivery of new websites, financial processes and reports, and the integration of a new document production system, with changes to the underlying architecture. We also delivered the joint MIB and DVLA initiative, MyLicence, allowing access to accurate driving history data. This is now live with a number of existing clients.

I have always been fascinated with trying to break things, largely intentionally but occasionally by accident, and this is evident when I'm testing. I like the combination of a logical and methodical approach with a more creative side when creating test scenarios. The embedded agile process at RDT encourages self-organisation, ownership and collaboration within the scrum teams, and provides great freedom and real empowerment. Working in a satellite office does bring its own unique set of challenges, but I am lucky to be surrounded by special people.

I am passionate about my role and developing my skills, and this passion is evident throughout the company. RDT provides the opportunity to develop and experience new technologies, all in a fun, friendly and stimulating environment.


Stay tuned for our next Employee Spotlight!

PS. We are at TINtech on Tuesday! Who else is going to be there?